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Is Hosted Voice Secure Enough for Law Firms?
Jul 06, 2020
With being restricted from doing business in person, unified communications has been a popular topic of discussion. But when it comes to law firms, does this new form of communicating come with the privacy and security that is required? Read more to find out!
5 Reasons Call Center Agents May Perform Better Working From Home
Jun 30, 2020
Working remotely has increased in popularity and businesses are realizing the benefits. From a reduction in office space costs to eliminating commute time for employees, this work structure may be a win-win for everybody involved.
Understanding Security in a Hosted Communications Environment
Jun 23, 2020
The push to fully remote working has come with its difficulties. With multiple hacked meetings happening recently it is causing many companies to reconsider their options when it comes to hosted communications. Read more to find what precautions you need to take to make sure that you aren't susceptible to these attacks.
5 Best Practices for Creating an Ideal Remote Work Environment for Full-time Employees
Jun 16, 2020
Working from home has its challenges, but with these five methods you can minimize the effects of this change and even thrive in a remote setting. Read to learn more...
Can Manufacturers Find Business Continuity With the Cloud?
Jun 08, 2020
With a sudden change in how business is conducted and a shift in demand, manufacturers are feeling the effects of this global pandemic. To continue with operations it is crucial to find a unified communication solution that works for you. Read more to discover why migrating to the cloud may be the best option.
5 Ways UCaaS Can Make a Remote Workforce a Long-term Customer Service Plan
Jun 02, 2020
With the increase of remote work, having a good UCaaS platform is crucial. Would your business benefit from AI chatbots, a cloud-based phone system, or partnering with a Unified Communication partner? Read more to find out!
7 Business Processes Made Easier with Hosted Voice
May 26, 2020
A hosted voice platform comes with many benefits. It allows for your business to adapt to a wide range of disruptions while still ensuring that customer satisfaction remains high. Read how your business could benefit from leaving your traditional on-site PBX for the cloud.
How RingCentral Injects Intelligent Design to Improve Productivity
May 19, 2020
From providing analytics to give managers better insights to your communications efforts to implementing AI features to help automatize processes for your agents, RingCentral may be the communications solution that you have been looking for. Read more to find out what else it can do for you!
5 Hard Lessons Learned When Unexpectedly Moving to a Remote Workforce
May 12, 2020
Covid-19 has forced many businesses to adapt to work around the "stay at home" orders and many have faced some difficulties. Is your company prepared if this happens again and is it time to partner with a unified communications partner to be better equipped? Read more to find out.
Challenges to Overcome When Moving from a PBX to the Cloud
May 07, 2020
Changing how business is conducted always presents challenges. When transitioning from a traditional PBX to one that is based in the cloud their could be potential issues. That is why it is important to do this transition the right way. Read more to learn how!
Why Businesses Should Seek Support When Migrating Phones to the Cloud
May 05, 2020
Switching to a cloud-based PBX system can save your business a substantial amount of money. Finding the right partner in this transition is extremely important and will allow you to maximize on the savings.
How to Protect your Team's Mental Health When Transitioning to Remote Work
Apr 28, 2020
The shift to remote working and a drastic change to people's social life has taken a toll on mental health. In this article we discuss ways to combat these changes and make working from home enjoyable.
Empowering a Remote Workforce With Unified Communications
Apr 22, 2020
Learn how to use unified communications to empower your remote workforce. Are you taking the necessary steps to adapt? Find out here!
Seven Habits of Highly Effective Remote Teams
Apr 15, 2020
Working remote is a new experience for many people. Here are seven ways to make the transition from the office to your home less painful.
What is Infrastructure as a Service (IaaS)?
Apr 06, 2020
In this article, we explain what IaaS (infrastructure as a service) and the benefits it offers. Curious? Read more here...
Is Moving to the Cloud Really Cheaper than a PBX?
Mar 31, 2020
The reality is many big providers will tell new clients what they want to hear to get them to migrate from their on-prem PBX to a cloud solution. Without adequate planning, this particular digital transformation story could leave you with the dreaded cloud hangover. Read more...
5 Features that Make Zoom a Smart Business Video Conferencing Tool
Mar 23, 2020
5 benefits to using zoom video in your business
Options for Mobilizing Employees to Work from Home for Mitel or RingCentral Users
Mar 18, 2020
Looking for ways to make it possible to have your employees work from a remote environment? Here are some ways it's possible if you are a user of either Mitel or RingCentral solutions.
Using Mitel’s External Assignment Feature for Out of Office and Remote Use
Mar 16, 2020
Step by Step video and written guide for those wanting to use Mitel Connect's external assignment functionality - a must have for training remote and out of office users.
How Video Conferencing Solves These Business Challenges
Mar 11, 2020
Businesses are using video conferencing tools to address multiple challenges they are facing. From isolated remote team members to shrinking budgets, video conferencing has finally found its place in this world.
In the Meantime, Let's Connect!
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