American workers are fed up and as the saying goes, they're not going to take it anymore. Whether to reassess their lives or quell job-related dissatisfaction, they're leaving their careers at a faster pace than any time in history. Read on to find out how modern cloud technologies can help offset The Great Resignation.
What is The Great Resignation?
According to the U.S Bureau of Labor Statistics, 4.3 million people quit their jobs in August 2021. That's the highest number ever recorded. Per the report, accommodation and food services, leisure and hospitality, and the retail industries accounted for the highest turnover.
While not solely responsible for The Great Resignation, part of the credit can most certainly go to the pandemic which suddenly forced a large segment of people to work remotely. For those that continued in positions on-site, it was often under distressing circumstances.
The result? Employees are placing a higher value on working conditions. They've reassessed their lives and are seeking that oft-talked-about work-life balance for real this time. Part of that footing means the ability to work from anywhere, giving them a path to focus on what matters most to them without having to waste time commuting or scrambling for resources.
That said, today's workforce wants to feel connected to their peers and company regardless of where they're working. Many organizations were unprepared for their staff to operate remotely, leaving some employees feeling frustrated, abandoned, untethered, and disconnected. These companies had no choice but to band-aid the situation.
But the landscape has changed. Continuing to piece together a solution that makes sense can be costly in many areas. For one, it's more challenging to attract and retain employees. Secondly, a disgruntled workforce most likely won't give customers exceptional service.
That's why cloud communication solutions have continued to boom. While this technology won't solve every business issue regarding The Great Resignation, it's not a stretch to say that cloud communications will significantly improve the way everyone in your organization works.
How Cloud Communications Helps Teams Connect
There isn't one path to the cloud that is right for every business. While each company has its unique needs, cloud communication does offer immediate benefits no matter which route you choose.
Here are some of the features that help keep your team stay connected:
Work From Anywhere: Your workforce gets that in-office experience no matter where they are. They're able to utilize the same tools for seamless communication in real-time from anywhere on any device with an internet connection.
Multi-channel Access: Each employee connects the way they're most comfortable with plenty of communication avenues like voice, messaging, video meetings, and more to reach out across all departments. Plus, it cuts down on email overload.
Presence/Availability: Status settings, called presence, enables your team to see who is available and when—regardless of physical location.
Chat Rooms: The digital equivalent of the water cooler after-hours chat rooms allows those interested to bond by sharing interests, news, and maybe a little gossip.
Integrations: Integrate a gamification platform for a rewards program that not only lets team members spread the kudos around but lets management pass on appreciation for a job well done.
How Cloud Communications Keeps Teams Efficient
Aside from staying connected, cloud communications systems can help keep your team efficient, lessening the chances of frustration and burnout. When everyone is on the same page, they tend to perform to the best of their abilities.
Here are some of the features tied to productivity and efficiency:
Collaboration: A cloud-based platform gives your business a highly collaborative space, featuring various connection points in real-time that can include screen, file, and whiteboard sharing.
Resources: Instead of wasting time searching for information, resources are readily available in the cloud, where your people have everything they need to do their jobs from anywhere.
Analytics: Wondering how reports can help keep your staff humming along happily? Synchronized data provide supervisors with information to support their teams with laser-focused, skills-based training and efficient resource allocation.
With the right tools, employees can do their jobs easier and ultimately better. Not only will this bolster their job satisfaction, but it'll trickle down to your customers as well.
We can help you plan which path to the cloud is right for your business. Contact us here to get started.
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