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Infographic: CPaaS Examples for Improving Customer Service

We've created a simple and quick infographic to illustrate how your organization can use CPaaS (communications platform as a service) to improve customer service throughout your business.  These are just a few examples we've chosen to get you started, but the options are limitless!

Here at Converged Technology Professionals, we help businesses develop IVR, Voice, and SMS applications hosted on the Summit platform to streamline processes, reduce expenses, and provide the on-demand services that customers are looking for.  

Contact us today to learn how we can do the same for you!

CPaaS Customer Service Examples Infographic

If you'd like to incorporate these or other uses of CPaaS for your business, let us know and we'll be glad to help you achieve your customer service goals!


Check out our related articles and blog posts about Summit, a powerful CPaaS and how it can benefit your business!

Getting Smart with Business SMS (Text Messaging) for Improving Customer Experiences

Examples of CPaaS and How Enterprises Can Benefit from It

Understanding What 'As-A-Service' Acronyms Mean in Business

Custom IVR Development Designed to Expand Your Customer Service Options



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