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Soundbyte: What Supervisor Tools Come With RingCentral Contact Center? (1:49)

Webinar soundbyte from full webinar:  Next-Gen Contact Center Agents: RingCentral Contact Center

In this soundbyte, Christopher DeLeon explains what the supervisor's module looks like in RingCentral Contact Center. With advanced analytics and supervisory functions like being able to monitor a call and coach agents, you can provide your contact center agents with valuable insights to improve efficiency.

  • Christopher DeLeon, RingCentral
  • Chris Frey, Converged Technology Professionals
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