Secure, Reliable Communications for State & Local Government

Converged Technology Professionals helps state and local governments develop the ideal unified communications solutions to keep government offices and employees connected while improving productivity and community support.

With decades of industry-leading experience in telecommunications and IT networking, we help our clients find cost-saving ways to improve collaboration, secure the work environment and give your team members ways to be more successful.

Today, the clear path forward for state and local government is cloud-based unified communications. We’d love to help you develop the ideal strategy to take your communications to the cloud. Call us today to learn more.

We help local & state government use cloud communications to serve constituents

Modernize the Community Experience

Today’s government is rapidly changing due to community demands for more efficiency and easier methods of communication.

A secure cloud platform enables residents to connect with you on their channel of choice while your employees utilize the technology to solve problems faster, smarter and more efficiently.

Embrace More Efficient Management

Is your IT department frustrated with tedious processes to manage your legacy PBX? Cloud-based communication moves hardware off-premise and simplifies every aspect of managing, routing and handling calls.

Advanced analytics also provide insight on where you can streamline internal business and workflow processes between offices or contact centers.

Simplified Integrations & Mobility

Modern cloud collaboration eliminates manual processes by integrating mission-critical apps right into your communications platform.

This simplifies secure document sharing and keeping in touch with co-workers on the go, from any desktop, laptop or mobile device with an internet connection.

Build a Secure Cloud Environment

Today’s cloud-based communication platforms like RingCentral incorporate important HITRUST and FINRA certifications to provide multiple layers of completely secure, encrypted calling, messaging and data transfer.

It is the ideal solution for government agencies to meet all privacy and security requirements.

Grow with True Collaboration Experts

With Converged, you’ll have a dedicated Technical Account Manager (TAM) that works alongside you after the sale to help you discover the ideal communications solutions through an advisory role. They also serve as your one point of escalation for any billing or support issues and your TAM works on your behalf throughout the life of your contract.

Unified Communication for Employees

Provide government officials and workers the power of true collaboration across calls, messaging, video chats and more. Keep your team secure and fully connected regardless of location or device. Better communication means higher levels of service to your communities.

Embrace the Community Like Never Before

When problems arise and constituents need to reach out, let it be on their terms. Features like advanced call routing and pre-recorded messages ensure the community’s needs are always prioritized in the most efficient way possible.

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Attend an On-Demand Webinar To See Cloud PBX in Action

Contact Us for a Live Demo

877-328-7767

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OUR COMMITMENT TO YOU

Our commitment is to provide you with the support and reliability that your government offices demand. As your partner, we are your advocate. We will stand by you, address all your questions, offer advice, and support your goals until completion.