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CT-Pros Proves Track Record of Excellence Earning ShoreTel/Mitel Platinum Partner Status for Second Consecutive Year

by CT-Pros News | Oct 05, 2017
CT-Pros earns Platinum Partner Status for second consecutive year.

Crystal Lake, IL, October 5, 2017  Converged Technology Professionals, a unified communications solutions provider, announced today they have achieved Platinum status as a ShoreTel/Mitel Partner for a second consecutive year.

Mitel who has recently acquired ShoreTel is continuing the Champion Partner program which is divided into four tiers allowing partners to receive the just-right support they need.  Platinum status is the highest level a Champion Partner can achieve during the course of the partner year.  Qualification is determined by a variety of factors including a comprehensive point system, account sales volume and technical and demo skill certifications.

Mitel’s commitment to providing world-class customer service with a score of 90+ runs parallel to the standard of excellence Converged demands for the customers they support.

“We are very excited to earn this notable status from ShoreTel, now under the ownership of Mitel.  We are appreciative of the support everyone at Mitel has shown us, making the transition a very smooth process,” states Joe Rittenhouse, President of Sales Development at Converged.  “As a Mitel partner, we look forward to being able to offer additional products and services that will benefit the customers we support.”

“To earn Platinum status as a Champion Partner for a second consecutive year illustrates the high degree of quality, commitment and dedication our entire team from sales to support share day in and day out,” states Eric Peterson, President of Operations at Converged. “This is a great honor to all of us and a testament to the passion for excellence we always strive to provide for our customers.”

Converged Technology Professionals recently joined the Mitel Partnership Program in September, 2017. Read News Release Here. 


About Converged Technology Professionals

CT-Pros is a technology based consulting firm specializing in IT networking and unified communications solutions. They are one of the largest ShoreTel VARs in the Midwest with offices in Milwaukee, Chicago, Indianapolis, Grand Rapids, and Crystal Lake.  In addition to receiving the 2015 Global Partner of the Year award, the company also earned the prestigious Elite Circle of Excellence Award which is only given to the top 10 ShoreTel partners in the U.S.  To learn more or to contact CT-Pros, visit

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