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Unified Communications

ShoreTel Unified Communications Provider


 

Businesses looking for a new unified communications system rely on our expertise to help design and deploy the perfect solution for their particular needs and goals.  We work with you from start to finish ensuring your system is properly optimized to allow your employees to collaborate and perform their jobs with greater efficiency and productivity.

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Mobility, Flexibility
& Collaboration

 

Built with mobility in mind, communication is no longer limited to the office.  Remote workers can conveniently participate in meetings, IM contacts, and collaborate with fellow workers thanks to ShoreTel's robust mobility app.

Collaboration tools such as instant messaging, presence, video and audio conferencing, advanced call transfers, and call routing options are a few of the many features included in the ShoreTel unified communications solution.

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EXTEND PRODUCTIVITY TO
3RD PARTY APPLICATIONS

 

ShoreTel's unified communications solution integrates with multiple popular sales and marketing applications such as SalesForce, ZenDesk, Act!, and Dynamics CRM to name a few.  

Such integrations make it easier for call center agents to handle inbound and outbound calls with greater ease and speed.   This leads to greater productivity and that translates into happier customers and a more profitable bottom line.

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THE SHORETEL CONNECT PLATFORM

 

ShoreTel's UC solution is built on the same Connect platform that also runs their cloud and premise PBX systems.  

Since their voice, data, and mobility applications are using the same code base, you experience a seamless integration between all communication tools.  

Their "Brilliantly Simple" design makes it easy and fast to complete your tasks. 

Employee Metrics

 

Solutions that Work for Your Business

 

The bottom line is any time those in your organization are able to do their jobs with greater ease, speed and productivity, your business will reap the rewards. 

Your customer service will shine, attention to inquiring prospects will be addressed more quickly, and internal teams can easily collaborate to complete their projects and tasks on time.

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OUR COMMITMENT TO YOU

Unified communications is about utilizing integrated tools that can positively impact your business communications and collaboration efforts and processes.  When choosing a unified communications system, it's important to choose one that meets your current needs, but also prepares for the future.  

As a Platinum ShoreTel Partner, we help you do exactly that.

 

To learn more about how we can help your business, please contact us today.

 
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