ShoreTel Partner Grand Rapids Michigan

We're a Mitel Partner in Grand Rapids, Michigan
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Mitel (previously ShoreTel) Partner Servicing Grand Rapids, Michigan and Surrounding Regions

Are you looking for Mitel or ShoreTel support in Grand Rapids? Converged Technology Professionals has you covered.

We’re a Mitel partner offering a full array of voice-over-IP (VoIP), unified communications (UC), contact center, virtualization and disaster recovery solutions for businesses in and around the Grand Rapids Michigan area. 

It’s our mission to earn your trust. If you’re comparing Mitel partners in Grand Rapids, consider Converged Technology Professionals. We offer a range of technology and Mitel ShoreTel support solutions to streamline your current communications environment or help you seamlessly upgrade to new VoIP systems.

Do you need to unify business communications throughout your organization? Our Mitel support for Michigan clients helps them achieve their goals whether that’s incorporating more collaboration features for mobile and remote workers, upgrading onsite PBX systems, network consulting or developing custom IVR applications.

Even better, Mitel’s UC runs on the same platform as its MiCloud Connect and MiVoice  premise PBX systems, offering a truly unified and “Brilliantly Simple” experience.

Benefits of a Local Grand Rapids Michigan Mitel Partner

When you choose Converged Technology Professionals for handling your ShoreTel now Mitel support in Grand Rapids, you get just that: A local company committed to offering the best service and support whenever — and wherever — you need it.

By partnering with Converged Technology Professionals for your transition to flexible Mitel phone and contact center solutions or cutting-edge VoIP technology, you get the advantage of local, responsive service. 

If you have a problem, our support team is ready and willing to assist by email, phone or in-person. We understand the challenges your business faces during brutal Michigan winters and unpredictable summers, so our advanced backup and disaster recovery solutions ensure you’re prepared for any eventuality.

What’s more, using UC and VoIP in Grand Rapids helps reduce and eliminate any downtime because you’re supported locally. We understand not all Mitel partners in Michigan deliver the level of quality and support like we do.  That's why our customers trust or expertise and knowledge regarding unified communications system deployments, remote work initiatives, contact center upgrades and more. 

Converged Technology Professionals has the infrastructure and expertise to support any business goal.

The Converged Technology Professionals Promise

With so many options on the market, why choose Converged Technology Professionals as your Mitel partner?

In short, for the host of services we offer, Converged is ready to help. Need online support? Submit an online ticket or start a remote session to quickly connect with a member of our IT staff. Looking for more in-depth training from a Mitel partner in Grand Rapids? We provide the latest tutorials and manuals for our VoIP, UC, backup and virtualization solutions.

When you want a bit of both, our remote e-training connects your team with our ShoreTel and Mitel experts online.

If you’re ready to unify your business communications in Grand Rapids, contact Converged Technology Professionals today.  Call us at 877-328-7767 or contact us online.

Hours of Operation

M-F 8:00AM - 5:00PM EST


Contact Information

Converged Technology Professionals, Inc.
2153 Wealthy St. SE
Suite 135
East Grand Rapids, MI 49506


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