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Unified Communications
SwamIT Professional IT Services

Professional I.T. Services

 

 

Converged Technology Professional's IT Professional Services provides your business with the infrastructure, security, and resources to build and maintain a well-defined and supported foundation for your communication and work space technologies.

Contact the CT-Pros team today to learn how our SwamI.T. Professional services can benefit your business!


Take Advantage of our Professional Swami I.T. Services

networking

Networking

Technology updates, hardware replacements, new buildings and offices can over time undermine the original integrity your network was designed for.  Take advantage of our networking services to maintain an efficient and well-managed network infrastructure for all data, voice, and wireless needs. 

WiFi, SD Wan, Security

Wi-Fi, SD-WAN, Security

How secure is your network?  How reliable is your wireless?  Are you utilizing SD-Wan?  Know with confidence the tools and applications you are using are the best.  As an approved partner of industry leaders such as SonicWall, Aerohive, Peplink, Aruba and Appneta, we ensure your network is using the best there is. 

Network Manageability

Virtualization

If you're not incorporating virtualization into your network infrastructure you are missing an opportunity to save on costs, reduce overhead and improve overall network manageability.  As a VMWare partner, we can start helping you take advantage of virtualization software and tools to improve your overall network.

data storage

Data Storage, Backup and Recovery

Have peace of mind knowing your critical backup data is stored in a secure off-site facility.  Need to restore lost files?  Are you required to keep data for compliance and regulatory reasons?  What if a natural disaster occurs at one of your locations? We can help.  Ask us about our data backup and recovery services today. 

office 365

Office 365
Web and Email Hosting

Looking for assistance with setting up your Microsoft Office 365 web and email hosting?  We're an approved Microsoft partner for configuring and supporting your Office 365!  We'll help you with your configurations and setup as needed.  

custom IVR

Custom IVR Development and Reporting

When it comes to delivering exceptional customer service, your company's IVR and phone menu is crucial.  Ask us how we can develop advanced customized IVRs (interactive voice response) solutions, including SMS/Text messaging applications to deliver a positive caller experience.

Partner Support Services for Phone and Unified Communication Solutions

Converged Technology Professionals is a highly skilled team of VoIP professionals, engineers, trainers and consultants. 

That means our understanding of what it takes to plan and deploy a phone and communications solution goes beyond configuring just the phone system.  The infrastructure, environment, and other areas can be unknowingly overlooked by those that do not have the range of experience and skills that our team brings to the table.

Finding a Unified Communications Solution That Works For You

Communications made with mobility and flexibility in mind. We are an active partner that listens to what your business needs to thrive. Being able to integrate a UC solution with popular sales and marketing tools will translate into higher productivity and your customer service will shine.

Moving Your Contact Center to the Cloud

Having your contact center transition from onprem to the cloud comes with many benefits. With an omnichannel approach your agents can meet with supervisors with greater ease through SMS, web chat, email, phone, and even fax!

Being cloud-based also comes with the benefit of having access to a larger talent pool. Geographic location no longer limits your hiring process. This also allows you to cover more time zones and increase customer satisfaction.

Providing IT Network Consulting

A large IT project like implementing an UC solution takes some planning and needs to be done right the first time. We are there with you along the way. With our track record of helping SMB's to Fortune 500 companies there is not much we haven't seen. Meaning, that your wants and needs will be accounted for when finding the solution that perfectly fits your company.

We Take Security Seriously

Making sure that business can run smoothly without fear of a security breach is something every business owner should experience. We take the necessary precautions of implementing a customized redundancy plan, a back up system, and the ability to restore data state of the art compression and encryption.

 
 
 

 Professional IT Services

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Quality.  Trust.  Excellence.

If you look at our website you'll notice the words "voipswami" in the URL.  We chose this website name along with our own Swami character to represent the level of excellence we espouse to achieve every day.  We always strive to be the best at what we do from our customer reps to our support engineers.  

 
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