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Five Immediate Reasons You Should Move to Cloud
Nov 22, 2022
Is your organization exploring a move to cloud-based communications? From cost-savings to redundancy (a good thing in the world of cloud) to security, here are five immediate reasons you should move to cloud.
How to Streamline Cloud-Calling and BYOC Implementation
Nov 16, 2022
Migrating to a digital communications environment is not a one-size-fits-all solution. See what your company should consider before taking on this project.
Who Shoulders the Responsibility for Your Cloud Communication Migration?
Nov 08, 2022
Migrating your communications to the cloud is a massive IT project, but that does not mean your IT team should do it alone. See who all needs to be involved when moving to the cloud.
Is Mitel's Cloudy Messaging Causing You Confusion?
Nov 02, 2022
News out of Mitel has been, to put it lightly, confusing recently. See what all of these recent updates mean and how your business should be responding to the upcoming changes.
Broken Promises from Communications Vendors: A Cautionary Tale
Oct 25, 2022
Migrating to the cloud is already a difficult process as is. The process becomes nearly impossible when the sales rep on the other end of the deal is providing misinformation.
Here's Why Contact Center and UC Are Better Together in the Cloud
Oct 18, 2022
Migrating to the cloud and migrating to a unified communication solution (UC) is full of positives. But, when also paired with cloud contact center, the benefits to performance and cost savings really show.
Hidden Benefits of Moving from Mitel to RingCentral
Oct 11, 2022
If you are a current Mitel customer looking to make a move to the cloud, you are running out of time to select a provider. See what option is best for your business to make the switch to UC.
Betraying Your Communications Customers: A Cautionary Tale
Oct 04, 2022
Navigating a move to the cloud involves many different steps. Some of these steps, if overlooked, could result in large, avoidable costs. That is why working with a partner with experience is crucial.
What Are Professional Services and Why Do You Need Them?
Sep 27, 2022
A company's needs often change. For that reason, Professional Services are often needed to tweak your communications system to respond to these changes.
Can Cloud Communications Save Your Business Money During an Economic Downturn?
Sep 20, 2022
When facing an economic downturn, it may be tempting to stick with a solution that just works. But, making the switch from on-prem to cloud-based communications could be what your business needs to come out on top.
Do Pots Line Price Increases Mean You Should Move to Cloud?
Sep 13, 2022
While your POTS lines may have served you well in the past, it is likely time to start planning an upgrade. Learn how your business could benefit from a cloud-based UCaaS solution.
Nine Questions to Ask Your Mitel Support Partner About Moving to the Cloud
Sep 06, 2022
Selecting the right Mitel Support Partner is one of the biggest factors in having a smooth transition to the cloud. Make sure you make the correct choice by looking over these 9 important questions.
Our Top 5 Benefits of Guiding UC Vendors on Your Behalf
Aug 30, 2022
It may seem counter-intuitive but, there are many reasons to NOT work directly with the vendor you are purchasing from. See how working with a trusted partner instead can present many more benefits to your next UC implementation.
Why are Small Businesses Migrating to UCaaS?
Aug 23, 2022
Small businesses often wonder how they can lower costs but keep customer satisfaction high. One way, that is often overlooked, is by migrating to a UCaaS solution. See how your organization can benefit from cloud-based communications.
Five Major Benefits of Modern Outbound Dialers
Aug 16, 2022
Outbound dialers present many benefits to your contact center including increasing agent productivity and improved reporting. See how else your contact center could benefit from this often overlooked software.
Where Technology Brokers Go Wrong in UC Projects
Aug 11, 2022
What are technology brokers and should you partner with one for your next big IT project? See why that may not be the best idea for your organization.
The Worrying Trend of Private Equity UC Acquisitions
Aug 09, 2022
UC companies are constantly being bought up by private equity firms. This may not seem like something that would impact your organization directly, but it most certainly does.
Mitel Alert: MiCloud Connect Price Increases and More Support Cuts Coming This Fall
Aug 05, 2022
The trend of price increases continues for Mitel customers, this time for MiCloud Connect. Make sure your organization is prepared and knows what needs to be done to stay ahead of this.
The Importance of Training in UCaaS and CCaaS Implementations
Aug 02, 2022
How good is a new UC or CC solution if your team doesn't know how to use it? The answer is not good at all. That is why it is crucial to emphasize employee training when adopting a new communication solution.
Four 8x8 Features that Improve the Customer Experience
Jul 26, 2022
When customers call your business they are looking to have a seamless and easy experience. Luckily, 8x8 meets these expectations with many customer experience-focused features.
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