Analyze Performance with Advanced IVR Survey Technology
What good is a custom application that's designed to improve customer satisfaction, empower marketing initiatives, or streamline processes when you can't run key reports to analyze the success rate?
That's why as your Partner, we deliver more than just programming services. We go above and beyond by not just helping you achieve your goals, but we provide a way to measure the success of your application through our Swami Vision Reporting API.
We understand how important data metrics are for your business, whether running successful promotional campaigns, monitoring contact center call flows, or any other purpose you might have.
Our developers will provide standard and custom reports that you can use to track key metrics and analytics such as hold times, survey abandon rates, or any other important information pertinent to your custom application.