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We're a Mitel Platinum Partner in Chicago
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Your Platinum Mitel Partner in Chicago

Great communication is the foundation of business success. At Converged Technology Professionals it’s our mission to help streamline and empower your communication and collaboration framework to boost employee productivity and drive increased revenue.


Our area of expertise? Unified communications (UC) for Mitel and ShoreTel Chicago customers and those across Illinois. As a platinum Mitel partner in Chicago, we’ve got the solutions and expertise necessary to turn your telecom frustrations into rewarding and stress-free success.

From adopting remote collaboration systems to third-party app integration and cloud-based UC leveraging Mitel’s foundational Connect platform, we can help your organization leverage the power of “brilliantly simple” design and deployment. 

Origin Story

We’re a Mitel Platinum Partner serving businesses in and around the Chicago area. But Chicago isn’t just where we do business. It’s where the Converged Technology Professionals story began. 

More importantly, it means we understand the benefit of having local, dedicated professionals on your side when it’s time to unify your IT offerings, upgrade your communications impact and embrace the cloud.

Looking for help with your Mitel installation in Chicago or the surrounding area? We understand the challenges faced by Windy City companies as they navigate the new landscape of technology booms and startup busts. 

As your ShoreTel partner in Chicago (now Mitel), we combine two rarely seen elements: local expertise and global reach. With more than 250,000 end-users worldwide, we’ve got the infrastructure to empower your business objectives. And with our main headquarters at our Crystal Lake office, we’re able to offer the kind of dedicated, hands-on service you need to feel confident in any Mitel deployment.

Discover the Converged Technology Professionals Difference


We’re a proud ShoreTel partner in Chicago, offering services such as voice and data network installations, phone system and unified communications deployments, support and custom IVR application development services.

With the acquisition of ShoreTel by Mitel in 2017, we continue to support ShoreTel Legacy and ShoreTel Connect systems, with Connect chosen by Mitel to become its flagship UC product.   This means not only is your ShoreTel in good hands, it means Mitel and Converged Technology Professionals are here to help strengthen your business communications now and far into the future.  

We have the proven ability to exceed customer expectations by working with clients to configure the right solution for their communication needs. That means anything from phone system installs, onsite ShoreTel PBX upgrades or strategic migration plans for moving to ShoreTel's hosted platform now called Mitel MiCloud Connect. 

Need help? We’re always accessible. Submit a ticket online, leverage remote Mitel support in Chicago or dive into our massive library of training resources to empower your staff.

That’s the Converged Technology Professionals difference — creating the best-fit Mitel plan for your needs and budget that both serves immediate goals and empowers future projects. No matter the size or complexity of the project, clients enjoy our outstanding customer support and care from the early planning stages to the final deployment and training for the company's IT staff.



 

Hours of Operation

M-F 8:00AM - 5:00PM CST

 

Contact Information

Converged Technology Professionals, Inc.
820 E. Terra Cotta Ave
Suite 244
Crystal Lake, IL 60014
815-477-1200

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