CT Pros Support Options

Our services don't stop once you become a client.  With a customer-first philosophy we make sure to always offer the best service and support whenever you need it.  It's important that you know we are always here for you. 

 submit support ticket

Submit a Ticket

If you are an existing customer, please use the online support portal to submit and view your existing support tickets.


Remote Share Session

Remote Support

Use our remote support (previously Help Me) to work with one of our tech members in a remote session.  Click here to begin.



Training Resources

Training Resources

If you simply want to have access to the latest manuals and help tutorials for reference, please visit our Training Resources page to view pdfs and videos.  If you need professional assistance or IT consulting, don't hesitate to contact us.

Online Training


We also provide remote online training for IT Engineers that need assistance learning ShoreTel or network applications.

If you would like to request training assistance, please contact us.


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