Converged Technology Professionals announce they have joined the Talkdesk partner program.
Converged Technology Professionals, a unified communications and technology solutions provider, announced it has joined the Talkdesk partner program to meet the growing demand across industries for unified contact center experiences.
“We’re committed to providing outstanding contact center solutions for our clients and Talkdesk is a great fit within our portfolio,” said Chris Frey, VP of Cloud & Contact Centers at Converged Technology Professionals. “We are particularly excited about its ability to scale, ease of use, best in class SLA, and deep integration with Talkdesk for Salesforce.”
“In today’s world of digital connections, customers expect seamless interactions from every kind of business across channels and devices,” said Tony Barbone, Chief Revenue Officer, Talkdesk.
“Our partnership with Converged Technology Professionals lets organizations deliver on that requirement and provide exceptional customer experiences by leveraging Converged Technology Professionals’ deep IT expertise and the Talkdesk solution best designed to solve their unique industry challenges.”
About Converged Technology Professionals
Converged Technology Professionals is a leading IT provider for large organizations that are looking to improve their business communications strategies and infrastructure within the contact center. They take a holistic, advisory approach to solving complex IT and communications challenges through their professional services team and direct partnerships with Gartner Magic Quadrant leaders in CCaaS and UCaaS. By advocating on their clients’ behalf throughout the planning, implementation and management phases of their journey to the cloud, their process ensures full transparency and better long-term outcomes.
To learn more about Converged Technology Professionals, visit them at